Our return policy is pretty standard. If you buy something and don't like it, send it back. If the item is personalized, you may be eligible for a partial refund or store credit. If the item is customized, we will not issue a refund. If we have made an error, we will correct it. If you receive one of our items as a gift, and it is not personalized or customized, you may return it for a store credit, or we can issue a refund the purchaser.
If you return the item within 30 days, we will be happy to give you a refund. If you return it after 30 days, but before 90 days, we will give you a store credit. If its after 90 days, we'll address that on an individual basis. Refunds will be processed within 3 business days using the same payment-type used for the purchase. If you have any questions, please email us at info@bucketbrigadeusa.
Our return address is : 6017 Atwood Dr. Ste. 18, Richmond KY 40475. Please contact first before sending any returns.